Privacy Policy

Coastal Ear, Nose and Throat / Coastal Surgery Center
Website Privacy Policy

Effective date: December 2, 2025

Introduction

Your privacy is important to us. This Privacy Policy explains how Coastal Ear, Nose and Throat and Coastal Surgery Center (“we,” “our,” or “us”) collect, use, and safeguard information when you visit our website or communicate with us online. By using our website, you agree to the practices described in this Policy.

Information We Collect

We may collect certain information automatically when you visit our website, including your IP address, domain name, browser type, operating system, referring website, and the pages you access. This information does not identify you personally.

If you choose to contact us through our website or communicate with us electronically, we will collect the information you provide (such as your name, email address, phone number, or message content).

How We Use Your Information

We use collected information to:

– Maintain, improve, and secure our website and services

– Respond to your inquiries or requests

– Provide updates about our practice, services, or policy changes

– Enhance patient and user experience

We do not sell your information to third parties for mass marketing.

Security Practices

We follow generally accepted industry standards to protect your information during transmission and after it is received. Sensitive information (such as payment information) is transmitted securely using encryption. Only authorized employees who require access to perform their duties may access personally identifiable information. All systems storing such information are maintained in a secure environment.

Cookies

Our website may use cookies to improve functionality and to identify returning visitors. Cookies allow us to personalize your experience and track usage patterns. Cookies do not contain personally identifiable information. You may disable cookies through your browser settings; however, some website features may not function properly if you do so.

Sharing of Information

We may disclose information when required by law or when we believe such disclosure is necessary to:

– Comply with legal obligations

– Protect the rights, property, or safety of our practice, patients, or website users

– Assist in investigating wrongdoing or misuse of our website

We do not share personal information with third parties for unrelated marketing purposes.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external site before providing personal information.

Surveys & Online Forms

From time to time, we may offer voluntary surveys or online forms. Participation is optional. Information collected may include contact details or demographic information and will be used only for the stated purpose, such as improving website experience or contacting selected participants.

SMS Communications

By providing your mobile phone number, you consent to receive text (SMS) messages from Coastal Ear, Nose and Throat and Coastal Surgery Center for appointment reminders, patient care updates, or practice-related notices. Standard message and data rates may apply. You may opt out at any time by replying “STOP” or by contacting our office. Your phone number will be used only for these communications.

Consent & Policy Updates

By using our website, you consent to the collection and use of information as outlined in this Privacy Policy. We may update this Policy periodically, and any changes will be posted on this page. We encourage you to review this Policy regularly to stay informed about how we protect your information.

Contact Us

If you believe we are not abiding by this Privacy Policy or if you have questions regarding our privacy practices, please contact us at:

 

Coastal Ear, Nose and Throat

Attn: Privacy Officer

3700 Route 33, Ste. 101

Neptune, NJ, 07753

Phone: (732) 280-7855